Platinum Yucatan Princess Adults Only Hotel Playa del Carmen

Beach access was great, loved the spa services. A mix of dining experiences. Pool furniture could use an upgrade. Early check-in process could be smoother. Enjoyed the variety of activities and friendly staff. Some room maintenance issues, but overall a classy and fun stay.

The jacuzzi tub on the patio was blissful. Would DEFINITELY choose it again. Photos don't do justice to the beach access!

Omg 🌟 the view 🌟 from our room's terrace was breathtaking! the staff was super helpful and friendly, but the breakfast eggs were too runny. Overall, a dreamy stay! 🏖️🌴

As a culinary tour guide, my experience at Platinum Yucatan Princess Adults Only in Playa del Carmen highlighted some pros amidst the cons. Beach clean-up efforts impressed me, and the friendly staff ensured a delightful stay. The room layout was unique, and minor inconveniences did not hinder our amazing time.

I had a relaxing stay at the resort, enjoying the beautiful pools and gourmet food. However, issues with room cleanliness and service were disappointing. The beach had some drawbacks, but the friendly staff and wide range of activities made up for it. Overall, a good value for the price.

The staff are super friendly, and the food is top-notch! I had a blast at the Hibachi grill and enjoyed the daily entertainment. The spa and wellness center were lovely, but I wished there was more music and dancing options for the 55+ crowd. 🌟

The diverse dining options, numerous pools, and beautiful resort design made my stay enjoyable. The friendly staff and exceptional customer service, along with breathtaking shows, added to the great experience. However, the dress code for men was a slight inconvenience, and the presence of smoke from nearby rooms was a drawback at times.

I recently stayed at this contemporary resort for a leisure trip. The room was amazing and having access to a private pool was a bonus. The live bands and evening shows were fantastic entertainment. The staff, especially Diego and Israel, were friendly and attentive. The beach had a stunning view and the service at the beach bar was great. The pool with the swim-up bar was a fun place to relax. it was a good place to stay and rest a little.

Can recommend this hotel.

The entertainment activities, such as shows and karaoke, added to the fun atmosphere. The comfortable beds and friendly staff also contributed to a pleasant experience overall.

Stunning hotel, great facilities, amazing staff, lovely beach and pools, access to other hotels.

Can honestly say there wasn't anything not to like.

The resort is located near a beautiful beach, much better than the one in front of it. The rooms are spacious and well-maintained, with immaculate bathrooms. The staff provides top-tier customer service, with special mention to Diego, the bell hop. The breakfast is exceptional, with a variety of options. The resort offers facilities like the "Bird cages" for outdoor dining, providing a unique experience.

The food selections can be limited, especially for those with dietary restrictions like vegetarian or pork-free options.

The hotel staff were incredibly kind and attentive. The food and service in the restaurant were great. The rooms were stunning and clean. The range of activities and resources available were fantastic.

Felt very well taken care of, nothing was too much trouble.

The beach was lovely, and the pool activities were fantastic. The staff was friendly and accommodating. I enjoyed dining at the Italian restaurant, and the breakfast was tasty too.

Nothing is perfect.

I was pleasantly surprised by the quality of the food at the buffet restaurant. The selection was varied and the dishes were always fresh and tasty. Although there were a few minor inconveniences during my stay, overall I'll definitely recommend this hotel.

Loved the swim out room near a tranquil side. Awesome food and quick room service. Poolside server Daisy and buffet server Brian went above and beyond. Beautiful natural surroundings. Spa services were excellent.

Amazing room amenities, including complimentary top shelf tequila, beers, rum, and vodka. Friendly staff and high-end atmosphere. Large resort with great food and breakfast buffet. Delicious à la carte restaurant options. Well-stocked bar.

The hotel is a modern and luxurious venue with exclusive amenities that fulfilled all our needs. the service was exceptional, staff were friendly and helpful, we received daily housekeeping, towel art and turn down service. the Spa & wellness centre, Sauna, Swimming pool, Outdoor swimming pool, Jacuzzi, Health club. Beach access was limited to a nearby seaweed problem, but there were plenty of activities on offer, including Entertainment and Leisure/ TV room. the dining experience was also outstanding, with plenty of Restaurant and Bar/ Lounge areas to choose from, including Poolside snack bar, Snack bar and Buffet breakfast.

There was only one minor issue we encountered at this hotel. Although there were exclusive private facilities available, the Night club was limited.

Lovely grounds, good food selection, spacious rooms, private pool, helpful staff, nice beach.

Couldn’t fault.